Copyright © 2020 by Cocoa Ben's.  All rights reserved. 

Refund and Returns Policy

 

Due to the perishable nature of our products, we are unable to accept returns or unwanted items. 


If you are not entirely happy with your purchase, please notify us immediately. We may require the goods to be returned to us. Refunds and replacements are offered entirely at our discretion and we reserve the right to issue them in whichever way we deem appropriate.


Gift vouchers are non-refundable.

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Refunds for events will only be given if cancellations are made 48 hours prior to the event commencing. 

Dear Customers,

Due to current circumstances regarding COVID-19, all online orders and workshops have been suspended for the foreseeable future. I am sorry for any inconvenience that this may cause and look forward to sharing delicious chocolate with you again soon. Thank you for your continued support.

Kind regards, Ben.