Copyright © 2020 by Cocoa Ben's.  All rights reserved. 

Delivery Policy

Standard delivery charges are calculated by the weight of your package and will be calculated for you on the Checkout page.

As a guide, our standard delivery is currently 3-5 working days from the date your payment has been cleared. Once dispatched, delivery is out of our control and there may be a slight delay during busy periods such as Christmas or during adverse weather conditions.

 

If you require items for a specific date, please discuss it with us prior to placing your order.

Please ensure that the delivery information is complete and correct as any charges related to forwarding the parcel to another recipient or a different delivery address will be your responsibility.

Should you become aware that any part of your delivery information is incorrect after placing your order, please contact us immediately and we will endeavour to amend the delivery information where possible, however, this cannot be guaranteed. 

Dear Customers,

Due to current circumstances regarding COVID-19, all online orders and workshops have been suspended for the foreseeable future. I am sorry for any inconvenience that this may cause and look forward to sharing delicious chocolate with you again soon. Thank you for your continued support.

Kind regards, Ben.