Booking Policy

Places at a Chocolate Masterclass or Workshop are considered definite only once full payment has been made. 

We operate a 48-hour cancellation policy for all Chocolate Masterclasses and/or Workshops. Refunds will only be issued for cancellations made up to 48 hours before the event. Any cancellations made after this time will not be refunded. In these circumstances, we will offer to rearrange your booking to the next convenient Chocolate Masterclass or Workshop of equal value, subject to availability. 

We reserve the right to cancel or change a Chocolate Masterclass or Workshop. In such circumstances, we will offer an alternative masterclass date or alternative masterclass of equal value. If neither is suitable, a full refund will be issued. We are not liable for any travel or accommodation expenses incurred due to a masterclass being cancelled or rearranged. 

It is advised that you arrange adequate insurance to cover unforeseen events such as adverse weather, illness or cancellation of a masterclass for which travel and accommodation costs have been incurred.

Dear Customers,

Due to current circumstances regarding COVID-19, all online orders and workshops have been suspended for the foreseeable future. I am sorry for any inconvenience that this may cause and look forward to sharing delicious chocolate with you again soon. Thank you for your continued support.

Kind regards, Ben.

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